![]() ![]() For instance, client calls can be made by simply clicking contact numbers directly on the platform. With built-in communication tools like email, instant messaging, and telephony, sales professionals can nurture customer relationships in one place, making them more organized and efficient in performing their daily activities. It’s an end-to-end solution for sales teams when it comes to attracting leads, automating sales processes, gaining insights on the best deals to go after, and closing deals. ![]() If you need to focus on sales, Freshworks CRM Sales Cloud can be an excellent choice. It’s perfect for businesses that want their sales and marketing teams to attract and manage leads and close deals using only one, cohesive software. Salespeople will have access to information and tools to help them know who they are selling to, while marketing people can better understand their target customers.įreshworks CRM is made up of three modules to address your specific business requirements. This helps businesses foster a stronger relationship with their customers, which in turn increases retention and improves sales. Freshworks CRM is a next-generation customer engagement platform that combines the best features of a sales CRM with powerful marketing automation features.
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